Wednesday, May 15, 2013

Web usability – dialog.lk


If we go through the internet we can meet lot of web sites which are different with options and preferences. You might have visited thousands of web sites and would have contradictory thoughts and evaluations of them. From my second blog post I would be critically considering about web development through the web usability. Among the leading companies Dialog keeps a greater position and I hope to evaluate that through dialog.lk based on the checklist given.

Accessibility
1.       Site loading time
Site loading time of dialog web site is not too long as it takes about 6 5 seconds.

2.       Adequate test to background contrast
The color changes in to different positions of background. So there can see a normal contrast between background and text.

3.       Font size, spacing is easy to read
Fonts are big and highlighted as can see in some necessary places of vital information. it’s sometimes make small and difficult to read.

4.       Flash /add- ons are used sparingly
It’s available with flash and add-ons and continues normally with no restriction to the users and no disturbance for any surfing.

5.       Images have appropriate ATL tags
It’s difficult to find ATL tags in the web site.

6.       Site has a  not found / 404 page
It’s available with a customized page.

Identity
1.       company logo is prominently placed
The logo appears in front of the web site and It can be seen when you enter the web site with the attracting colors and positions.
2.       Tag line
Tag line can’t be seen there.
3.     Home page is digestible in 5 seconds
It takes almost about 5 seconds to digest as there can see many information on the home page.
4.     Clear path to company information
With the links available you can obtain many information and by clicking more possible to find many.
5.     Clear path to contact information
Contact details can be gathered many pages and dialog means a communication. So their main purpose is to give much contact service as expected by the customers. In most of the pages you can see the contacts.

Navigation
 
1.     Main navigation is easily identifiable
Through the different parts and links available and as you can see in the images not difficult to identify the main navigations.

2.     Navigation labels are clear and concise
Navigation labels such as offers, lower rates, IDD low charges are very clear to see very consistently

3.     Number of buttons and links are reasonable
It’s fit to the line expecting the user and even with the fonts. So they are really reasonable.

4.     Company logo is linked to the home page
When we click on the logo it makes the path to home page.

5.     Links are consistent and easy to identify
As they appear in a manner which is with clear links it makes an easy form to identify.

6.     Site search is easy to access
It’s easy to access as the search button is available at the side.

Content
1.    Major headings are clear and descriptive
You can see major headings as the links and when you need to enter  them you need to go through links.
2.    Critical content is above the “fold”
Main areas are covered with the logo and vital details about the rates and offers are under the logo.
3.    Styles and colors are consistent
The logo is colored with white background and mix of colors in dialog. If you go through links it also contains some color differences.
4.    Emphasis is used sparingly
Some parts are with bold and some emphasizes are there to see.
5.    adds and pop ups are unobtrusive
Pop ups are not seen much. But some ads are available.
6.    Main copy is concise and exploratory
Content is clear without any confusion. Not taking much time to clear the images and provide soon what customers expect to achieve.
7.    URLs are meaningful and user friendly
As the URL is with the name of the company it is quite meaningful.
8.    HTML page titles are explanatory.
It’s always explanatory as HTML pages are based on the pages visited.

As a leading company Dialog will make a great effort to more come through or  development of the web site
Thank you…..!




       












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